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The Enchanted Forest is managed by The Enchanted Forest Community Trust. Many of the enquiries we get are for questions that can be quickly answers on our FAQs page. Please check this prior to getting in touch as we do not have a full time office dedicated to the management of the event so our resources are stretched. However, if you can’t find the answer to your question and still wish to contact us please do so using one of the following methods:

Contacting Us about Tickets

If you have lost/can’t find/have a problem with your tickets for this year’s show, please use the LIVE CHAT option HERE.

You can also call 0871 288 7655 (Calls cost 13p per minute plus your phone company’s access charge. Standard BT landline costs are 11.3p per minute. Average call duration is 6 minutes.)

Please bear in mind that our box office can be exceptionally busy at peak times in the run up to the show and your call may not be answered immediately.

Box Office Opening Hours: 24 Hours per Day

International Callers: 0044 115 896 0165

If you’ve already purchased tickets please use SEE Tickets’ online chat service HERE

Customer Service Enquiries

If you need to contact us about anything relating to your tickets, first please check to see if the answer to your question is already covered in our FAQs section. If it isn’t, then please email and a member of the team will get back to you at the earliest opportunity or use SEE Tickets online chat service for a quicker response.

Please allow up to 48 hours for a response. This account is checked daily.

If you would like to make a complaint, please address it to

Media or Marketing Enquiries

If you are a journalist or member of the press, please contact

Our press and marketing is managed by: Volpa, Rhum Suite, King James VI Business Centre, Friarton Road, Perth PH2 8DY

Tel: 01738 658187

Please note Volpa are NOT able to handle ticket related enquiries on this number, you will be asked to call SEE Tickets on 0871 288 7655.

Hi Resolution Imagery

Access to our media bank of hi resolution, free to use images, is available on request at


Interviews with key members of the creative team can be arranged on request.

If you would like to contact the Chairman of the Enchanted Forest Community Trust please email Ian Sim:

Photography Credits

The Enchanted Forest would like to credit the following photographers for their contribution to our marketing and promotions: Angus Forbes, Julie Broadfoot, Graham Smith, John Preece, Mike Bell (Discovered Light), John Perks, Hamish Murray, Mark Weir, and Duncan MacEwan.

The Legal Bit

The Enchanted Forest Community Trust is registered in Scotland, charity number SC045237: Company number SC357866.

The Enchanted Forest is a registered trademark of The Enchanted Forest Community Trust.