Position title
Stewards (Loch Dunmore, Faskally Wood)
Description

This is an exciting opportunity to join our events team.  As a Steward you will play a key role in ensuring the smooth and effective delivery of the event as well as ensuring the safety and welfare of our visitors and your team members.

You will have a passion for providing excellent customer service and have excellent interpersonal and communication skills.

Full job description here

Equal Opportunities Monitoring Form  here

 

Responsibilities

Greet all our visitors with enthusiasm and in a positive manner.

Offer an excellent level of customer service.

Check tickets for admission.

Engaging with our visitors, answering questions and queries and offering additional information to ensure they have an outstanding experience.

Help to direct flow of foot and traffic.

Communicate with Team Leaders regarding any health and safety concerns or issues relating to areas that you see as unsafe or may involve risk of serious injury to visitors or team members.

Report any identified hazardous situation or defective equipment to Team Leader as a matter of priority and without delay.

Cash handling.

Qualifications

Excellent communication and interpersonal skills with people of all ages.

Passion for providing great customer service

Ability to remain calm, rational and objective.

A flexible, reliable, honest and pro-active approach.

Knowledge of the importance of good customer service.

A positive and professional attitude.

Good knowledge of the local area.

Customer Service experience.

Commitment to adhere to Health and Safety rules and procedures

Previous Stewarding Experience.

Additional Information

You must be available to attend both training nights which will be held on the evenings of:

Saturday 24th September 2022 (Local hotel)

Monday 26th September 2022 (Forest)

OR

Tuesday 27th September 2022 (Forest)

Time and locations of the training are still to be confirmed.

Additional Dates

Prior to the event officially opening to the public on Thursday 29th September 2022, we will be showcasing the event through a preview night which will be held on Wednesday 28th September 2022.

 

Job Benefits

The Enchanted Forest Community Trust is committed to being an Accredited Member of Living Wage Scotland and our payment structure reflects our values and pledge to this.

Employment Start Date
24th September 2022
Employment End Date
30th October 2022
Industry
Tourism and Events
Job Location
Loch Dunmore, Faskally Wood, PH16 5LY
Working Hours
Estimated 5 to 7 hours per night from 5pm to 11.00pm
Hourly Rate of Pay
£9.90 per hour
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Position: Stewards (Loch Dunmore, Faskally Wood)

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