LM_The Enchanted Forest - Preview Night - 096 - Copy
LM_The Enchanted Forest - Preview Night - 096 - Copy
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Everything you need to know about tickets.

Show dates

Our 2024 event dates are: 3rd October – 3rd November 2024

2024 ticket prices

We have three ticket types available, depending on the time or day you’d prefer to attend:

Ticket Prices

Tickets include the shuttle bus transport to and from the event.

Children under 3 MUST have a ticket to secure their seat on the bus. If you are travelling with a child under 3, please ensure you add a ticket for them at the time of booking.

Our box office is operated by SeeTickets. Their terms & conditions are available online here. All ticket purchases are subject to a 7% booking fee applied by See Tickets. The booking fee is not refundable.

Mobile phone signal in Pitlochry can be patchy. We recommend that you print a copy of your ticket and bring it with you when you attend the event.

Prices are subject to change in line with demand and may increase as the event dates draw closer.

Proceeds from ticket sales go into The Enchanted Forest Community Fund. For details of the organisations your ticket purchases have been able to sport, click here.

Customer services

If you have any ticket related enquiries please contact SEE Tickets’ dedicated customer services site HERE.

There is no telephone contact centre for SEE Tickets customer services.

SEE Tickets’ customer services team are open:

  • Monday to Friday, 8am – 8pm
  • Saturday to Sunday, 10am – 8pm

Please allow for up to 48 hours for a response.

Wheelchair Users

Faskally Wood is accessible to some wheelchair users but we recommend you check out the reviews on Euan’s Guide for more detailed information on the walk and gradients to assess whether it is suited to your specific access needs prior to booking.

Wheelchair Users

Due to limited space, disabled parking on site is reserved for wheelchair users only.

Wheelchair users should book their tickets via the dedicated Wheelchair User booking option on SEE Tickets website. As part of this purchasing process you will be able to select a Wheelchair Parking Pass for site which will be emailed to you alongside your tickets.

Your parking space is yours for the evening, you can arrive and leave when it is convenient to you and take your time while on site.

Please be aware that passes are allocated on a first come, first serve basis, and are subject to availability.

Wheelchair User Ticket Types

We have two ticket types available for wheelchair users, depending on what day you’d prefer to attend:

Ticket Prices

All passengers in the vehicle travelling to site MUST have tickets. If you are travelling with a child under 3, please ensure you add a ticket onto your order for them at the time of booking.

Tickets are subject to a non-refundable 7% booking fee applied by SEE Tickets.

Free Carer Tickets

The Enchanted Forest Community Trust funds a limited number of Free Carer Tickets which will be allocated on a first come, first serve basis, subject to availability.

You can select these at the time of booking and upload the necessary evidence to support your claim of a free ticket as part of the booking process.

Examples of evidence include, but are not exclusive to:

  • Attendance Allowance Letter
  • Carers’ Allowance Letter of Award
  • Carer’s Card

Please ensure you have  these to hand before you start the booking process.

If a Free Carer’s Ticket is not available on the day you wish to attend, please select an alternative date.

Accessibility Bus

Our Accessibility Bus is for customers with specific mobility or access needs but who are not wheelchair users. There are no wheelchair spaces on our Accessibility Bus.

Our 22 seater Accessibility Bus service is for those customers who find boarding a standard luxury coach with high steps difficult.

The Accessibility Bus has a low floor with a flat, step free entrance to make boarding easier. It will also be a smaller coach and the departures area will benefit from considerably smaller queues for those customers who find crowds/queues distressing.

Accessibility Bus tickets include a parking space at Blair Athol Distillery, adjacent to the bus departure point, to minimize overall walking and queuing times.

Due to level of demand, the Accessibility Bus only runs on Thursday, Friday and Saturday nights.

The Accessibility Bus departs from Blair Athol Distillery and must be booked online in advance.

Accessibility Bus Ticket Types

We have three ticket types available, depending on the time or day you’d prefer to attend:

Ticket Prices

If you are travelling with a child under 3, please ensure you add a ticket onto your order for them at the time of booking.

Tickets are subject to a non-refundable 7% booking fee applied by SEE Tickets.

Prices are subject to change in line with demand and may increase as the event dates draw closer.

Photo-sensitive epilepsy

It is not recommended that photo sensitive epileptics attend The Enchanted Forest.

While no single source of lighting regularly strobes at high frequency, the volume of light fixtures on site could raise the frequency of light flashes and strobing across multiple sources to a level where it may be considered unsafe for people who are affected by photo-sensitive epilepsy.

Autism friendly sessions

Due to the popularity of our Autism Friendly dates in 2023, we have extended our provision for 2024 and Autism Friendly sessions are now available every night of the show in 2024.

We know that big noisy queues, lots of people on site and crowds can sometimes be a little overwhelming and spoil the enjoyment of an otherwise exceptionally engaging experience for our autistic customers and their families.

Our Autism Friendly performances are:

  • Depart from Main Departures
  • Right at the start of the night so you’ll be first on site and practically have the forest to yourselves.
  • Right at the start of the bus queues, before any crowds have started to build up.
  • Smaller capacity shows so that less people are going out to site with you so it won’t feel as busy.

Our autism friendly performances are open to all visitors, it’s the numbers attending in this departure time slot that are restricted.

Autism Friendly Session Ticket Types

We have two ticket types available for our Autism Friendly Sessions, depending on the day you’d prefer to attend:

Ticket Prices

If you are travelling with a child under 3, please ensure you add a ticket onto your order for them at the time of booking.

Tickets are subject to a non-refundable 7% booking fee applied by SEE Tickets.

Prices are subject to change in line with demand and may increase as the event dates draw closer.

Group bookings

For very large group bookings of 10 or more people, or travel trade enquiries, please call 0844 412 4650 or email groups@seetickets.com

Please note that we do not offer group booking discounts.

Gift vouchers

Gift vouchers for our 2024 show are available for purchase here.

You can purchase in values of £10, £20, £30, £50, £75 and £100.

Great for those who want to give tickets as a gift but aren’t sure what dates to book.

Ticket FAQs

Ticket Prices

Prices are subject to change in line with demand and may increase as the event dates draw closer.

Children Under 3

Children under 3 MUST have a ticket otherwise there will not be a seat allocated to them on the bus. All bus passengers MUST have tickets.

All tickets will be checked at departures and customers must have a valid ticket(s).

Family Tickets

Family Tickets admit 2 adults and 2 children aged under 16.

If your children are aged under 3 years of age it may be cheaper to buy two adult tickets individually.

Ticket Alerts

Don’t miss out this year. Sign up for our show ticket alerts here

Shuttle Bus

Ticket prices include your shuttle bus to and from the forest. Everyone MUST have a ticket, even children aged under 3.

Once tickets are sold out, it is not possible to add people in or to allow them to travel to site via different transport methods.

Lost Tickets

If you have lost your tickets email, need to amend your booking, or update your name and address you can do this on our dedicated customer services portal HERE.

Other Ticket Related Enquiries

For all other ticket related enquiries, please visit SEE Tickets’ dedicated Customer Support Centre for the event HERE.