Position title
Traffic Stewards (Loch Dunmore, Faskally Wood)
Description

This is an exciting opportunity to join our events team.  As a Steward you will play a key role in ensuring the smooth and effective delivery of the event as well as ensuring the safety and welfare of our visitors and your team members.

You will have a passion for providing excellent customer service and have excellent interpersonal and communication skills.

FULL JOB DESCRIPTION here

EQUAL OPPORTUNITIES MONITORING FORM here

 

Responsibilities

Greet all our visitors with enthusiasm and in a positive manner.

Offer an excellent level of customer service.

Check tickets for admission.

Engaging with our visitors, answering questions and queries and offering additional information to ensure they have an outstanding experience.

Help to direct flow of foot and traffic.

Communicate with Team Leaders regarding any health and safety concerns or issues relating to areas that you see as unsafe or may involve risk of serious injury to visitors or team members.

Report any identified hazardous situation or defective equipment to Team Leader as a matter of priority and without delay.

Cash handling.

Qualifications

Excellent communication and interpersonal skills with people of all ages.

Passion for providing great customer service

Ability to remain calm, rational and objective.

A flexible, reliable, honest and pro-active approach.

Knowledge of the importance of good customer service.

A positive and professional attitude.

Good knowledge of the local area.

Customer Service experience.

Commitment to adhere to Health and Safety rules and procedures

Previous Stewarding Experience. (desirable but not essential)

 

Additional Information

You must be available to attend both training nights which will be held on the evenings of:

Monday 30 September 2019

Tuesday 1 October 2019

Time and locations of the training are still to be confirmed.

 

Additional Dates

Prior to the event officially opening to the public on Friday 4 October 2019, we will be showcasing the event through 2 preview nights which will be held on the following dates:

Wednesday 2 October 2019

Thursday 3 October 2019

This year’s officially nominated charities are; The Bumble Bee Conservation Trust, PKAVS and Guide Dogs (Scotland).

 

Job Benefits

The Enchanted Forest Community Trust is committed to being an Accredited Member of Living Wage Scotland and our payment structure reflects our values and pledge to this.

Position: Traffic Stewards (Loch Dunmore, Faskally Wood)

Thank you for submitting your application. We will contact you shortly!

Employment Type
Fixed-Term
Employment Start Date
30th September 2019
Employment End Date
3rd November 2019
Industry
Tourism and Events
Job Location
Loch Dunmore, Faskally Wood, PH16 5LY
Working Hours
Estimated 5 to 7 hours per night from 4:30pm to 11:00pm. Worked on a rotational basis inclusive of weekends.
Base Salary
£ 7.00 per hour (16-18s) - £ 9.00 per hour (over 18s)
Date posted
June 17, 2019