Previous experience within a customer focused role.
Excellent communication and interpersonal skills with people of all ages.
A knowledge and passion for providing excellent customer service.
Ability to handle complaints in a calm manner with a solution focused approach.
Ability to remain calm, rational and objective.
A flexible, reliable, honest and pro-active approach.
Passion for contributing positively to a team.
Numerate and previous handling experience.
A positive and professional attitude.
Flexible attitude to working practices and demands.
Be a self-starter who can work unsupervised to high standards with good attention to detail.
Sound IT skills with the ability to learn and operate computerised systems.
Good knowledge of the local area. (desirable but not essential).
Additional Information – Training
On-site training will be provided to you from SEE Tickets on amending, checking and issuing tickets and ticket consoles.
You must be available to attend both training nights which will be held on the evenings of:
Monday 30 September 2019
Tuesday 1 October 2019
Time and locations of the training are still to be confirmed.
Prior to the event officially opening to the public on Friday 4 October 2019, we will be showcasing the event through 2 preview nights which will be held on the following dates:
Wednesday 2 October 2019
Thursday 3 October 2019
This year’s officially nominated charities are; The Bumble Bee Conservation Trust, PKAVS and Guide Dogs (Scotland).